If you find it necessary to cancel or change delivery dates or addresses for any other orders, simply call our Customer Service Department directly at (800) 537-1308.
We are also unable to accept cancellations or change requests via e-mail.
Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.
If you do not see your preferred method of payment here please call us at 1-800-537-1308 to find out more information. You may also apply for your Lehrer's Card by calling 1-800-537-1308.